VDI Administrator at American Greetings

The VDI system administrator position will be responsible for all daily activities within the Desktop team including providing tier 1 and 2 workstation management and administration support for all Virtual Horizon infrastructure and physical desktops within the enterprise.

Duties & Responsabilities: 

• Work with the direct management and internal teams to ensure both project goals/deadlines are met;
• Process adherence from both a technical, internal standards, and compliance perspective;
• Manage open requests and incidents to ensure all work is delivered on time and with high quality;
• Assist cross-functional engineering teams at WHQ to perform design and engineering for new solutions and the implementation of those solutions;
• Provides technical, operational, and performance analysis for the VDI infrastructure and make recommendations for improvements;
• Assist with planning, implementation and ongoing support of VMware Horizon environment;
• Creating and maintaining scripts to automate processes administration and eliminate manual efforts;
• Champion best practices, documentation, and operational improvements;
• Provide 24 x 7 support for both planned and unplanned activities to minimize disruption to the business.

Minimum Qualifications:

To perform this position successfully, an individual must be able to perform each job duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Required Education:

• Associate degree or . Information Systems in computer science, management information systems, or a related field;
• Microsoft MCSE or MCITP Certification – preferred but not required;
• VMWare Certification – preferred but not required.

Required Length & Type of Experience:

• Minimum 1 – 3  years in a large, enterprise client-server environment;
• Effective communication skills and the ability to interact professionally with a diverse group of clients and staff;
• Demonstrate success with administrative time management and organizational skills;
• Demonstrate ability to work productively in teams;
• Demonstrate time management and organizational skills;
• Ability and desire to learn new technical skills quickly;
• Strong troubleshooting skills, and the ability to resolve technical problems on your own;
• Familiarity with backups, Disaster Recovery (DR) and restoration systems;
• Good, general knowledge of Enterprise Windows environment and virtualization technologies.

Knowledge, Skills & Abilities:

• Flexible, positive and team-oriented attitude;
• Excellent interpersonal skills, able to work effectively with technical and business partners;
• Strong written, verbal and presentation abilities;
• Able to handle dynamic and high-pressure environment with focus on success and productivity;
• Demonstrate excellent analytical abilities and critical thinking;
• Good working knowledge of Microsoft Active Directory, DHCP, GPO, Roaming Profiles;
• Advanced knowledge of enterprise MS applications including O365 and OneDrive for business;
• Good working knowledge SCCM and JAMF;
• Solid knowledge of Windows 7/10 configuration and administration;
• Good working knowledge and supporting VMware ESXi environment;
• Advanced knowledge of VMWare Horizon – Virtual Desktop Infrastructure;
• General understanding of networking, networking technologies, Windows Firewall;
• Basic knowledge of information security principles;
• Good working knowledge of PowerShell, VBS, Batch scripting;
• Execute tasks as directed around targeted and routine software distributions and patch management;
• Build and deploy software packages to workstations using SCCM/MECM and scripting;
• Daily operations, maintenance, configuration, and compliance reporting in SCCM and JAMF;
• Assist with periodic and routine grooming of inventory databases;
• Provide end-state performance, compliance, and exception reports;
• Troubleshoot issues associated with specific packages or applications, and to be able to investigate solutions in coordination with vendor support.

If interested, please apply at VDI Administrator (bestjobs.eu)