- monitoring, controlling and operating complex computer systems, networks, applications and/or distributed systems in a multi vendor environment, analyzing first level problems for all systems (according to the service agreements),
- resolving and routing as appropriate,
- supporting the Systems Management Processes specific to their client requirements,
- performing I/O (tape and print) duties where appropriate and batch management when required.
- Please, note that this position requires working in 24/7 shifts (continuous shifts, weekends too).
- English language knowledge (upper intermediate).
- Basic IT knowledge.
- Soft skills.
- Good communication skills.
- Working in 24/7 shifts.
- Working in team.
Contact us today at firstname.lastname@example.org to discuss this interesting opportunity.