Linux Technical Support

Job Category: Linux Technical Support
Job Type: Full Time
Job Location: Iasi

Required Skills and Qualifications:

  • 3-4 years of relevant overall experience.
  • Background with distributed systems, databases and performance analysis.
  • Hands-on experience in Linux system administration (advanced knowledge of Linux).
  • Excellent scripting skills for debugging and automation (Python knowledge is a plus).
  • Strong communication skills is a MUST
  • Experience in coding and debugging in one or more of the following: Java, C, Javascript, python, bash
  • Server hardware troubleshooting is a HUGE plus.
  • Cloud computing, Network, OS certifications a big PLUS.

Responsibilities:

  • The first point of contact for new incoming issues.
  • Troubleshoot, debug, and diagnose customer issues and drive them to closure.
  • Monitor the health of customer implementations to make sure the application and associated services are always available.
  • Actively contribute to internal and external knowledge bases.
  • Write tools and scripts to solve customer issues or improve support infrastructure.
  • Drive product improvements with the development engineering team based on feedback from customers and learnings from the field.
  • Be a customer champion! Work with Sales and Customer Success teams to drive product adoption and customer success.

Please apply here or send you resume at mariana.ulisciuc@antal.com

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