IT System Engineer

Job Category: IT System Engineer
Job Type: Full Time
Job Location: Luxembourg

Main responsibilities:

  • Incident support on urgent or large impact issues (Incident Management)
  • Investigate and determine incident root cause (Problem Management)
  • Liaise with vendors and other IT personnel for problem solving
  • Provide to 1st and 2nd level best attention, mentoring and documentations
  • At high level, manage and supervise all installed systems and infrastructure
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
  • Ensure Data Security against internal and external attack
  • Realize proof of concept (POC) on various technologies
  • Test for new versions and features on UAT and Pre-Production environment
  • Schedule operations in cooperation with users / IT Team / Suppliers
  • Verify actions plan conformity with our requirements and safe to our operations
  • Program and assist third party onto their actions

Skills :

  • MS Windows Server including clustering / AD
  • MS Exchange Server,MS SQL Server
  • Hyper-V, VMware
  • Citrix XENAPP, XENDESKTOP
  • MS Remote Desktop Services (RDS)
  • Microsoft  System Center Suite :  SCOM – SCCM – SCVMM
  • Backup: COMMVAULT; HP StoreOnce; MSL Tape Library

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