IT Solution Analyst @ Praha

Job Category: IT Solution Analyst
Job Type: Full Time
Job Location: Praha

Job Purpose:

The IT Solution Analyst role reporting to the Head of IT … is responsible for:

  • Translating the global and local product requirements to detailed functional and technical requirements for an IT solution
  • Translating the local functional requests to technical requirements for an IT solution
  • Prioritizing functional enhancement requirements in alignment with the Digital Product manager
  • Describing the detailed functional requirements in understandable user stories, story points and tasks
  • Steering the IT development team delivering the prioritized user stories/story points/tasks
  • Delivering the translated functional requirements prioritized in the backlog for the IT development team

Main Accountabilities/Measured On:

  • Translating the global product to an IT solution
  • Functional management of multidisciplinary IT teams
  • Lead the IT teams to deliver the designed solutions based on well described user stories and acceptance criteria
  • Translating high level functional requirements (Epics & Features) to detailed functional and technical requirements (User stories & Story points)
  • Prioritization of the backlog based on business value
  • Managing the backlog with measurable KPI`s
  • Following Agile, DevOps, SCRUM and LEAN methodologies
  • Collaborative and fruitful working relationship/partnership with the preferred IT supplier
  • Collaborative and fruitful partnership with the Digital Product manager
  • Collaborative and fruitful partnership with the Digital Success manager

Stakeholders:

  • Product managers
  • Success managers
  • Local IT teams
  • DevOps leads
  • IT Deployment managers & program/project managers in IT
  • SME`s in Marketing Operation Centre / Marketing Centre of Excellence
  • Product owners in the countries
  • IT Delivery Managers, Developers, Testers
  • IT Production team members
  • External partners for solution development and support
  • IT Security & Compliance team
  • IT Quality Assurance
  • IT Architecture team

Measures of Success:

  • Performing IT team(s)
  • First time right delivery
  • Quality of the backlog
  • Velocity of the IT development team
  • Increasing speed of delivery of the backlog

Management Responsibilities & DecisioPower

  • Direct reports: 0
  • Prioritization of the backlog
  • Geographic reach: Global
  • Proven capability to influence in a matrix set-up

Personal Attributes:

  • Strong communicative team player
  • Structured and disciplined approach in management of workload
  • Ability to evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience and common sense
  • Problem analysis and resolution
  • Ability to build co-operative working relationships with customers, peers and key stakeholders based on respect and team work
  • Ability to act under pressure and to manage crisis situations efficiently
  • Ability to motivate and coach team members

Education & Experience

  • Education: Bachelor’s Degree in Computer Science, Engineering or comparable
  • Languages: English – fluent spoken and written. Further languages preferred
  • Experience: A minimum of 3-5 years of experience working as solution analyst in IT:
    • Salesforce experience
    • Prior experience of working in a digital marketing environment
    • Prior experience of working in a digital marketing environment
    • Prior experience in managing backlogs
    • Prior experience in writing epics, features and user stories
    • Experience in alignment with business stakeholders
    • Ability to influence in a matrix organization
    • Experience in prioritization of backlog based on value for the company
    • Experience in managing external team(s) in different locations and time zones
    • Good knowledge of software development methodologies using LEAN, Agile, Scrum DevOps, and Waterfall
    • Work experience in a multinational and multicultural environment
    • Good communication skills

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