IT Infrastructure Support at Belgium

Job Category: IT Infrastructure Support at Belgium
Job Type: Full Time
Job Location: Belgium

About the Role

The IT Technician is responsible for the deployment, support and correct functioning of information technology architecture within the site(s) of a country. The incumbent reports to Regional IT Country Supervisor. The role has no supervision responsibility.

Key Responsibilities Include

  • Focus on the local IT operations, cover local LAN, clients (desktops, laptops, printers), local print/file servers and Telecom (Voice & Mobile Data) in line with the Group’s IT strategy.
  • Deploy and support local IT Infrastructure for the site(s) in scope : PC’s, printers, LAN, local servers, telephony (fixed, mobile)…. in line with Group IT standards.
  • Participate in Corporate IT projects which impact the supervised site(s).
  • Ensure professional “daily operations” of the IT infrastructure components, against SLA’s and targeted cost levels and within the agreed procedures and guidelines.
  • Manage the local IT OPEX and CAPEX budgets against predefined targets – locally roll-out cost improvement / efficiency projects.
  • Manage local vendor relations for locally provided services.
  • Ensure a professional follow up of all end user requests and works towards solutions within agreed SLO timeframes (technical support, assistance, training).
  • Keep up to speed with “best-practice” evolution in his/her respective technical area (market trends, adoption of technology by other multinational companies).


About You

  • Diploma / Bachelor Degree in Information Technology or similar vocational education
  • 1-4 years of relevant work experience in an IT field preferably within an international company
  • Proficient in the IT infrastructure tools of the BC group for LAN (wired and wifi), clients (desktops, laptops, tablets, multifunctional printers), local print/file servers (with virtualization), telecom voice & data (VOIP)
  • Experience with endpoint management software (Altiris, other)
  • Dutch and English – Fluent


If interested, please email your CV at emmelien_van_der_elst@barry-callebaut.com

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