IT Application Support Analyst

Job Category: IT Application Support Analyst
Job Type: Full Time
Job Location: Germany

Main responsibilities:

  • Responsible for maintaining and supporting (level 2 & 3) Oracle EBS (12.1.3) application
  • Strong experience in SCM (Procurement, Inventory, WIP, MRP, Inventory), Quoting, OM modules and related Boundary tools
  • Basic knowledge of FIN (AR, AP) and HR modules and related Boundary tools
  • Duties include user training and support, application maintenance, reporting and troubleshoot functional issues.
  • Assist the other members of the application support group in regular operations as well as ongoing evaluation for system related process improvements and development solutions to meet end user’s needs
  • Analyze the interfaces and integration points
  • Setup and change configurations within Oracle SCM/OM
  • Work closely with Business users on process improvements
  • Work closely with external support / consulting companies on incident management, requirement management and change management services
  • Document as-is and to-be business processes, configuration scripts and other associated functional/technical specifications
  • Root cause analysis and complex problem-solving skills are important
  • Experience in analyzing data and translating business requirements into technical specifications
  • Manage SCM/OM projects and provide timely deliverables

Your Profile:

  • Bachelors or master’s degree in business administration or equivalent education and experience
  • Vast experience as an IT Technical/Functional Analyst
  • Strong experience with Oracle R12 SCM, OM modules
  • Experience with Oracle R12 FIN (AR, AP) and HR modules
  • Experience in SQL and familiar with the database structures
  • Basic understanding on SOA technology and implementation
  • Strong Project Management Skills
  • Good analytical skills in solving technical issues
  • Advanced English

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