Help Desk – IT Support

Job Category: Help desk - it support
Job Type: Full Time
Job Location: Bucharest

Requirements

Graduate of a faculty with a technical profile;
Experience in installing and troubleshooting workstations;
Experience in IT services and PC troubleshooting (hardware and software);
Professionalism and promptness in communication;
Advanced knowledge in providing technical support for Windows operating systems;

Average knowledge of data transfer and communications equipment (VPN, etc.);
Communication skills

Ability to adapt quickly to new situations and demands, as well as teamwork

Job description

– Software and hardware configuration of IT&C equipment (computers, printers, network equipment, servers, fixed or mobile communications equipment, etc.);

– Monitors and ensures the operation at optimal parameters of IT&C equipment and services;

– Responsible for carrying out technical support and maintenance activities in the field of IT&C;

– Manages the network access control system (firewall, antivirus systems);

– Provides support – Helpdesk to company employees;

– Provides informational and technical support to internal users in the use of IT equipment;
– Is responsible for the application and observance of security, antivirus and antispam protection policies;
– Is responsible for the maintenance and proper functioning of the computer network;
– Prepares and updates the documentation of the IT infrastructure;
– Keeps track of purchased software licenses and is responsible for installing software products;
– Provides support for company projects that involve activities similar to the job description;
– Improves his professional training and skills, in order to keep up with developments in the IT field.

If interested, please apply at Help desk – it support (bestjobs.eu)

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