Customer Support with Dutch and English

Job Category: Customer Support with Dutch and English
Job Type: Full Time
Job Location: Romania Remote

We are looking for:

-An advanced level of Dutch and a conversational one of English
-University degree, as well as relevant background (this can bring you an advantage)
-Team players willing to work as part of a large and friendly team
-Customer management skills, with a keen eye for details and a touch of problem-solving attitude
-Continuous willingness to learn and a „Let’s DO” attitude.

Descrierea jobului

Finance

Your job will involve invoice and payment processing or making sure that your customers’ clients make accurate payments and adhere to their deadlines and agreed policies. Also, reconciling the accounts of the vendors and reporting activities could be another set of daily responsibilities.

IT Support

How about being the single point of contact in IT matters for your client? Be it phone, chat, e-mail or ticketing platforms, your support is highly valued and appreciated! You will provide support for user requests around hardware, software, network and service issues and you will coordinate incident resolutions with Level 2 and Level 3 staff.

Procurement

This role is a key link between your clients and their providers as you will oversee the process of supplies’ delivery. Deep understanding of your clients’ business, great negotiating skills and market awareness is required from you to become a trusted partner for our customers.

Customer Service

You will learn how to work in a virtual environment, interacting with colleagues and clients all over the globe. How can you make a difference? Understand your customers’ needs and exceed their expectations with a friendly and can-do attitude.

What do we offer?

A long-term career within a dynamic and constantly growing multinational environment and a fresh and enthusiastic team.
The promise for unparalleled learning opportunities, adapted to your needs and supporting your growth.
An attractive compensation package including performance-based bonus, meal tickets, life and medical insurance, discounts to partners.

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