Cloud Architect and Administrator (Dubai)

Job Category: Cloud Architect and Administrator (Dubai)
Job Type: Full Time
Job Location: Dubai
  • A University degree in Computer Science and/or equivalent experience.
  • Minimum 6 years of experience in IT systems implementation, software development or consultancy.
  • Experience with banking industry systems is desirable, but not mandatory.
  • Experience in developing or architecting mission critical software applications is desirable, but not mandatory. Good Web Technology knowledge (For example, Java/.NET)
  • Good knowledge of databases, infrastructure, application servers, technical architecture, security, and application performance management.
  • Experience of performance testing is a plus
  • Good written and oral communication skills. Need to be able to present to technical and non-technical people.
  • Must be detail oriented, able to multitask and capable of co-ordinating virtual teams.
  • Good team player with the ability to work very effectively in a collaborative and team-oriented manner with other team members. Must have initiative and a positive work attitude and must be a quick learner with a zeal for self-learning. Must be confident, eager and willing to take on new challenges. Must be cooperative with good interpersonal, negotiation and conflict resolution skills.
  • Fluent in oral and written English, working knowledge of Arabic is a plus


• Design, implement, configure, and maintain various Azure SaaS Cloud Services such as Azure AD, AIP, ATP, ASR, CAS, EM+S, Teams, Intune, AAD Connect, Exchange Online and O365.

• Deploy and maintain Azure IaaS Virtual Machines and Azure Application and Networking Services to support growth into the cloud.

• Optimize Azure buildouts for cost/performance (VM optimization, reserved instances, etc.)

• Own the business relationship with Microsoft account team to ensure we are taking advantage of all of Microsoft’s training, sales support and other offerings.

• Recommend, develop, plan, manage, implement, and fully document IT projects

• Identify improvements to IT documentation, network maps, processes/procedures, and tickets

• Manage and respond to escalated client inquiries

• Research products and new technologies to increase efficiency of business and operations

• Be the escalation point for other IT Systems Engineers and Service Desk Engineers

• Keep all tickets and projects updated and track time in a detailed format

Minimum 7 years’ experience Azure and Office365 services

• Formal education in IT preferred

• Experience with ConnectWise ticketing system or Managed Service business model a major plus

• Bachelor’s degree preferred Required Personal Skills:

• Willingness to go above and beyond

• The ability to multi-task and work across a range of projects and issues with various timelines and priorities

• Excellent verbal and written communication skills

• Very detail-oriented in planning, implementation, documentation, and follow-up

• The ability to work completely independently or with a team

• Reliable, on-time, personable, and customer-focused

• Poised and patient during onsite visits and phone-based tech support

• Comfortable working with a variety of clients, other consultants, and HW/SW vendors

• Energetic, able to switch gears quickly from task to task

• Desire to learn independently and on the job

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