Client Care Specialist with German at Prague

Job Category: Client Care Specialist with German
Job Type: Full Time
Job Location: Prague

We are looking for dedicated and responsible Client Care Specialists with English and German language for a significant, stable, international company in Prague to provide high-end customer care in a field of medical devices. You will have a chance to be part of a modern SSC and to participate in setting up processes and procedures. Start date from February or March.

Job description

– providing support to customers via phone and email, order management
– handling product and service complaints and queries
– responsibility for correct order handling and customer data maintenance
– proving basic product support
– implementation of processes and procedures related to Customer Care
– promoting current campaigns and offers
– cooperation with sister companies

Requirements

– 2-3 years of experience in customer service field, preferably technical support
– fluent English and German language
– other languages are a big advantage
– knowledge of SAP is big advantage
– excellent communication skills and pro-client orientation
– computer skills
– sense of detail, positive attitude, stress resistance

Benefits

– 25 days of vacation
– meal vouchers
– pension plan
– life insurance
– sport card
– international environment

Interested in this opportunity? Apply at Client Care Specialist with German (jobs.cz)

Apply for this position

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